There’s another chink in the Discovery Services’ armor

This post was written by Abe on November 22, 2013
Posted Under: Marketing Announcements

Yesterday afternoon as I was going through some of the hundreds of emails messages that I get every day I came across the following armourstory: Thomson Reuters Pulling Web of Science from Discovery Services.

The title says it all! Thomson Reuters has decided that it is pulling Web of Science from the 3 major Discovery Services (Summon, EDS and Primo) as early as the end of this year.

The article concludes with the following cautionary note:

This could foreshadow a troubling development for all discovery service vendors if others follow.

The Thomson Reuters announcement highlights what I have been warning readers of our blog, conference attendees, customers and prospects for years now. Discovery Services are only as good as the relationships that they establish with publishers and these relationships are fragile.

Combine this Thomson Reuters announcement with an earlier announcement from EBSCO that it is no longer allowing its content to be indexed in Primo with the fact that EBSCO and ProQuest are bitter competitors who don’t allow their content to be indexed in each other’s Discovery Service and one starts to see life threatening chinks in the Discovery Services armor.

Stay tuned for further developments and posts on this.

UPDATE:  It seems that Thomson Reuters has changed their mind on discontinuing access.  InfoDOCKET has posted a letter from Thomson Reuters regarding Discovery Service Access to Web of Science that mentions their agreement with Ex Libris and ProQuest.  We’ll post additional news as we hear it.

Reader Comments

After tremendous negative feedback from libraries, Thomson Reuters reversed its decision yesterday. But this doesn’t change your main point about the risks.

Libraries should keep this in mind when negotiating deals with content providers; if they want the context in discovery indexes, they need to get it in writing.

Written By Ken Varnum on November 22nd, 2013 @ 10:47 pm

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